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12 July 2022 Success story

Sjóvá, in har­mo­ny with so­ci­ety and the en­vi­ron­ment

Sustainability is an issue that is viewed across the ESG spectrum at Sjóvá. Climate change and natural disasters, for example, may well have a direct impact on operations. Being an insurer, Sjóvá assesses risks on a day-to-day basis. Climate risk assessments are carried out to better understand the risks caused by climate change and the impact of events such as wildfires, landslides, and floods. The aim is to mitigate the risk and enhance loss prevention.

By Klappir

Sjóvá is a lead­ing in­sti­tu­tion in the Ice­landic in­sur­ance mar­ket. A fi­nan­cial­ly strong com­pa­ny with a strong po­si­tion in both the per­son­al and com­mer­cial in­sur­ance mar­ket. A leader in service and tech­ni­cal de­vel­op­ment with a solid dis­tri­b­u­tion net­work through­out the coun­try.

Sus­tain­abil­i­ty & So­cial Re­spon­si­bil­i­ty Pol­i­cy

Sjóvá con­sid­ers it im­por­tant to work in har­mo­ny with so­ci­ety and the en­vi­ron­ment. By con­duct­ing op­er­a­tions in a so­cial­ly re­spon­si­ble man­ner, Sjóvá con­tributes to fu­ture prof­itabil­i­ty and growth for the ben­e­fit of so­ci­ety, cus­tomers and share­hold­ers. Sjóvá contributes to sustainability by reducing the environmental impact of its operations through targeted measures and responsible and conscious utilization of resources.

Sjóvá's role is to en­sure valu­ables in peo­ple's lives

Sjóvá places emphasis on providing excellent service and ensuring that the service is accessible and in line with the needs and wishes of customers. Sjóvá’s core busi­ness is about meet­ing chal­lenges with ex­cel­lent cus­tomer ser­vice and at the same time pro­mot­ing the long-term ben­e­fits and prof­itabil­i­ty of the com­pa­ny's op­er­a­tions for the ben­e­fit of the com­mu­ni­ty, cus­tomers and share­hold­ers.

Sustainability is an issue that is viewed across the ESG spectrum at Sjóvá. Climate change and natural disasters, for example, may well have a direct impact on operations. Being an insurer, Sjóvá assesses risks on a day-to-day basis. Climate risk assessments are carried out to better understand the risks caused by climate change and the impact of events such as wildfires, landslides, and floods. The aim is to mitigate the risk and enhance loss prevention.

Sjóvá emphasizes ways to reduce the environmental impact in operations and claims handling. This is done, for example, by making better use of slightly damaged items and thus increasing the service life of objects and parts that are already in use, instead of purchasing a new replacement item or part with the associated ecological footprint. Sjóvá is also working on several projects that promote the responsible use of resources, for example by encouraging the repair of windscreens rather than replacing them when possible. This saves costs, prevents waste, and according to calculation a windscreen repair has a carbon footprint that is 24.000 times lower than if the windscreen is replaced. In property claims handling, Sjóvá has made use of an app that facilitates remote claims services via the customers cell phone with substantial savings in driving which allows for better service and faster claims handling. Additionally, the electric car fleet has enabled us to further reduce Sjóvá’s use of fossil fuels. Our focus is on making our operations sustainable and supporting our customers in making informed and sustainable choices for their claims handling.

Why Klappir

The Sustainability Platform

Sjóvá made an agreement with Klappir green solutions in 2020 to use their system and expertise to make it easier to keep track of the results of sustainability actions in operations and sustainability statement calculations. One of the main purposes at the onset was to track a full year and find the environmental baseline. The baseline is the measurement of the company's current impact on the environment. The direct access of information from our supply chain into the sustainability platform reports are an asset and the option of sharing our ESG report to shareholders and rating agencies has also proved valuable for us. Sustainable Finance Extension.

Sjóvá invests in diverse companies in all areas of society. Sjóvá’s investments returned good results during the year, exceeding expectations. When assessing investment opportunities, responsible operations, a positive impact on society and increased value creation weigh in on the choices of investments. With the Sustainable Finance extension Sjóvá can rate their investments and take an active part in the dialogue about sustainable and responsible investments.

Outcome and future results

Sjóvá has published their first Sustainability Statement marking their baseline for the future. From the results they have pledged to:

Reduce greenhouse gas emissions

  • We intend to reduce emissions from operations and offset the emissions that inevitably occur from operational activities at the end of each year.

Carbon neutral Sjóvá in 2025

  • Sjóvá aims to be carbon neutral within a few years. Increase in clean energy vehicles in the car fleet and transport agreements and transport subsidies for environmentally friendly employee transportation are a few of Sjóvá's goals in this field.

Increase digital service offering

  • Sjóvá intends to achieve 75% web registration of claims before the end of 2022 and that 75% of all business activities will be in digital form.

Testimonial

“The platform has enhanced our sustainability data gathering, given us certainty in carbon calculations and facilitated our ESG reporting and data sharing to our stakeholders. The platform is easy to use and the Klappir staff´s assistance and services are prompt and professional.”

Pálín Dögg Helgadóttir, Sustainability Specialist, Sjóvá

Sustainability Statements

Sustainability statement 2021

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By Klappir12 July 2022

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