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Customer Success

At Klappir, we are dedicated to ensuring your success throughout your sustainability journey. We provide a comprehensive suite of services, including tailored onboarding, training and education as well as expert technical support.

Customer Success Journey

OnboardingA successful start

Our dedicated Customer Success Team will guide you through every step of the process, ensuring seamless planning and execution of your onboarding journey. We start your onboarding journey with careful planning which will be the foundation for optimisation of your Klappir solution.

Advisory servicesPartner network

If you need an advisory partner, we seamlessly connect you with the perfect partner for your requirements, ensuring expert guidance every step of the way. Our network of esteemed professional advisory partners is spanning multiple countries, each offering specialized advisory services that can be tailored to your needs.

Education and trainingSupporting practical approach to sustainability

Gain access to our enriching webinars, comprehensive glossaries, and insightful articles. We're committed to offering valuable educational resources that extend beyond our platform, enriching your understanding of sustainability practices.

Quality assuranceISAE 3000 type 2 reasonable assurance

Utilizing our ISAE 3000 certified Klappir Sustainability Platform, assurance work on your Sustainability Statement becomes significantly more efficient. Our streamlined process ensures thoroughness and accuracy, providing you with confidence in your sustainability reporting while saving time and resources.

User quotesWhat our customers say

Leading organisations of every size and industry use our platform to achieve their goals and beyond.

Klappir’s software is very user-friendly and saves a lot of time in data collection, especially for scope 1 and 2. The data connections that have been set up in Klappir’s system have always saved a lot of time during the sustainability statement periods. Klappir helped Advania to build up a methodology for calculating the company’s total GHG emissions, which was a key factor in getting Advania's emission targets approved by the Science Based Targets initiative.
Thora Rut Jonsdottir, Advania