OnboardingWork session IV

Work Session 4 marks a key milestone in the onboarding journey: the customer takes full ownership of Platform operations. With foundational setup, data activation, and user training completed, this session is designed to allow the sustainability team to independently engage their value chain, onboard suppliers, and activate Scope 3 workflows, with Klappir in a supportive, on-demand role.

This session is a hands-on, self-led working session where the customer team implements what they’ve learned by:

• Setting up and populating their value chain
• Launching supplier onboarding
• Defining Scope 3 categories and initiating data flow
• Managing the Due Diligence process

Klappir steps back, observing and offering assistance only when requested, ensuring the customer gains practical experience and confidence in managing the Platform autonomously.

Klappir’s Sustainability Platform Specialist is available in a support role to:

• Answer ad hoc questions
• Provide fast feedback if blockers arise
• Validate configurations upon request
• Share tips for resolving supplier hesitancy or onboarding gaps

By the end of Work Session 4:

• The customer has independently onboarded key suppliers into the platform
• The value chain module is populated and functioning
• Due Diligence surveys have been launched and are being tracked
• Scope 3 categories and related data input pathways are in motion
• The customer team has operational confidence in running their sustainability workflows

This session represents a critical shift, from collaborative setup to independent system operation. From here, the Klappir Platform becomes a daily tool used and owned by the customer’s internal team, with Klappir serving as a strategic partner and coach.